Shipping Policy

Shipping is part of planning a purchase. Review the policy below for the details relevant to our store.

Shipping Policy Details

We ship only to United States, Canada. Standard outbound shipping is free, with no minimum purchase.

Order preparation normally takes 18–36 elapsed hours. Transit normally takes 2–4 business days after dispatch. Estimated timeframes do not constitute guaranteed arrival dates.

Business days exclude weekends and public holidays at the relevant processing or delivery location. An elapsed-hour preparation estimate runs continuously from order confirmation and is separate from transit business days.

We will notify you if we cannot ship within the stated timeframe, explain the revised estimate, and obtain any consent required by law to a delay or provide cancellation and a prompt refund. Please tell us about any missing, damaged, or incorrectly delivered order; we will investigate and provide the applicable remedy.

The checkout displays applicable taxes and any duties we collect before payment. Where import charges are payable to authorities or a carrier, their treatment must be disclosed before the order is placed; free shipping does not create an undisclosed surcharge.

Shipping Inquiries

Store: Mercavanta.

Email: support@mercavanta.shop. Phone: 780-479-4230.

Business address: 228 Av Royale, St Joachim De Montmorency, Quebec, G0A 3X0, Canada.

Website: https://mercavanta.shop.

Keep this page handy as a reference for shipping questions about an order.